Terms of Service

Last Updated: August 13, 2026

1. Acceptance of Terms

Welcome to Franchise Level Up (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, applications, communications, and franchise discovery consulting services (collectively, the “Services”).

By accessing our website, submitting an application or inquiry, or otherwise using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website or Services.

2. Description of Services & Our Role

Franchise Level Up provides franchise discovery consulting services designed to help serious candidates explore, evaluate, and pursue franchise ownership opportunities. Our Services may include, but are not limited to:

• Guided franchise discovery and matching
• Support with the evaluation and validation process
• Assistance reviewing Franchise Disclosure Documents (FDDs)
• Introductions to franchise brands and funding partners (with your consent)
• Related educational resources and consulting support

Important clarification of our role: We act solely as independent consultants. We are not a franchisor and do not grant franchises. We do not sell franchises. Under the FTC Franchise Rule, independent franchise brokers and consultants (including Franchise Level Up) generally do not have to issue their own Franchise Disclosure Document (FDD). Any franchise opportunity you pursue will come with the franchisor’s own FDD, which the franchisor is required to provide to you at least 14 calendar days before you sign a binding agreement or make any payment in connection with the proposed franchise sale.

We do not guarantee that any particular franchise opportunity will be available, suitable, or successful for you.

3. Eligibility

Our Services are intended for adults who are seriously exploring franchise ownership. You must be at least 18 years of age (or the age of majority in your jurisdiction) to use our Services. By using the Services, you represent and warrant that you meet this eligibility requirement and that all information you provide is accurate and complete.

4. Applications, Inquiries & Communications

When you submit an application, inquiry, or other information through our website or forms, you agree to provide truthful, accurate, and current information. You understand that submitting an application does not create any obligation on our part to accept you as a client or to introduce you to any particular franchise brand.

We may contact you by email, phone, or SMS/text message regarding your inquiry or application, consistent with the consent you provide and our Privacy Policy. Message and data rates may apply for SMS communications. You may opt out of SMS messages at any time by replying STOP.

5. No Guarantees or Professional Advice

Franchise ownership involves significant risk, capital investment, and personal commitment. We do not guarantee:

• That you will be approved by any franchise brand
• That any franchise will be profitable or successful
• Any specific financial results, timeline, or outcome
• Availability of financing or funding

Information and guidance we provide are for educational and consulting purposes only. They do not constitute legal, financial, tax, investment, or professional advice. You are solely responsible for conducting your own due diligence, consulting independent attorneys, accountants, and advisors, reviewing the franchisor’s FDD, and making your own decisions regarding any franchise opportunity.

6. User Responsibilities

You agree to:

• Use the Services only for lawful purposes and in accordance with these Terms
• Provide accurate information and keep it updated
• Protect any account credentials or access information associated with our Services
• Not misuse, interfere with, or attempt to gain unauthorized access to our website, systems, or data
• Not use the Services to engage in any fraudulent, misleading, or harmful activity

7. Intellectual Property

All content on our website and materials we provide—including text, graphics, logos, images, designs, and software—are owned by or licensed to Franchise Level Up and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from our content without our prior written consent, except for personal, non-commercial use related to evaluating our Services.

8. Prohibited Uses

You may not use the Services to:

• Violate any applicable law or regulation
• Infringe the rights of others
• Transmit harmful code, spam, or unsolicited communications
• Misrepresent your identity or affiliation
• Attempt to reverse-engineer, scrape, or disrupt our website or systems
• Use automated means to access the Services without our permission

9. Third-Party Links & Services

Our website or communications may contain links to third-party websites, franchise brands, lenders, or other service providers. We do not control and are not responsible for the content, privacy practices, or terms of those third parties. Your interactions with third parties are solely between you and them.

10. Disclaimers

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FRANCHISE LEVEL UP AND ITS OWNERS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES OR THESE TERMS, REGARDLESS OF THE THEORY OF LIABILITY.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID US (IF ANY) FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

12. Indemnification

You agree to indemnify, defend, and hold harmless Franchise Level Up and its owners, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Services, your violation of these Terms, or your violation of any rights of another party.

13. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, if we believe you have violated these Terms or for any other reason in our reasonable discretion. You may stop using the Services at any time. Provisions of these Terms that by their nature should survive termination (including disclaimers, limitations of liability, and indemnification) will survive.

14. Changes to These Terms

We may update these Terms from time to time. The “Last Updated” date at the top of this page indicates when the Terms were last revised. We encourage you to review this page periodically. Continued use of our website or Services after changes become effective constitutes acceptance of the revised Terms.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of [Your State], without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms or the Services shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be resolved in the state or federal courts located in [Your County/State], and you consent to personal jurisdiction and venue there.

Note: Replace the bracketed placeholders with your actual governing state and preferred venue before publishing.

16. Severability & Entire Agreement

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. These Terms, together with our Privacy Policy and any other agreements you enter into with us regarding specific services, constitute the entire agreement between you and Franchise Level Up regarding the Services and supersede any prior agreements or understandings.

17. Contact Us

If you have questions about these Terms of Service, please contact us at:

Franchise Level Up
Email: [email protected]